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Leads fiscal and day-to-day operations, sets policy, and ensures the agency complies with federal, state, and local rules. Guides program development and quality measurement, and educates staff on agency procedures.

Oversees fiscal and operational activities, planning, staffing, and quality programs. Recruits/hires management staff, develops new programs, and establishes measures for quality and performance. Reports to the Governing Body.

Provides non-skilled assistance with activities of daily living (ADLs) in clients’ homes—bathing and grooming, dressing, mobility/transfer support, toileting, nutrition support, housekeeping, laundry, errands, companionship, and respite—delivered with dignity and safety.

Provides household support per the service plan: routine cleaning, laundry, linens, trash removal, basic organization, simple meal prep/menus (under professional direction), essential errands, and prescription pickup.

Provides companionship and practical support—conversation, social engagement, mail/organization, light housekeeping, meal planning/prep, errands, and non-medical transportation—delivered per agency standards and policies.